Authorized Franchise Provider for

If you’re willing for STATE ATM Franchise then give us a call at 7426907608 7073647895

If you’re willing for STATE ATM Franchise then give us a call at 7426907608 7073647895

FAQ's

FAQ's

An Automated Teller Machine is a computerized machine that offers bank customers the ability to access their accounts, withdraw cash and carry out other non-financial transactions without visiting a bank branch.
Debit cards and prepaid cards (that permit cash withdrawal) issued by banks in India (domestic cards) can be used at this ATM for various transactions. International cards or cards not issued in India are not accepted at this ATM.
Cash Cash Withdrawal
Balance Enquiry
PIN Change
Mini Statement
(linked to the services section)
Please refer to this link (cross linked to the how to use ATM section)
PIN is the numeric password which is separately mailed / handed over to the customer by the bank while issuing the card. Most banks require the customers to change the PIN on the first use.
The cards issued by banks in India can be used at this White Label ATM. However, the savings bank account holders can have a maximum of five transactions free each month at White Label ATMs/ any other bank ATMs, which is inclusive of all types of transactions, financial and non-financial. Beyond this, the customer can be charged by his/ her bank.
The ATM will not suck in the card unless there is a security concern. However in the rare eventuality of that happening, the customer may contact the card-issuing bank and apply for a new PIN or retrieval/ issuance of a new card.
The customer may contact the card-issuing bank immediately on noticing the loss so as to enable the bank to block the card and prevent misuse.
TThe customer should lodge a complaint with the card issuing bank at the earliest. This process is applicable even if the transaction was carried out at another bank’s ATM/ White Label ATM.
You can withdraw a maximum of Rs.10,000 per transaction. However, you can make multiple transactions to withdraw more money.
The Withdrawal limit per day is set by card issuing bank. You are requested to inquire from your respective Bank for the maximum per day withdrawal limits.
As per the RBI instructions (DPSS.PD.No. 2632/02.10.002/2010-2011 dated May 27, 2011), banks have been mandated to resolve customer complaints by re-crediting the customers account within 7 working days from the date of complaint.
Effective from July 1, 2011, banks have to pay customers Rs.100/- per day for delays beyond 7 working days. The compensation has to be credited to the account of the customer without any claim being made by the customer. If the complaint is not lodged within 30 days of transaction, the customer is not entitled for any compensation for delay in resolving his / her complaint.
The customer can take recourse to the local Banking Ombudsman in such situations.
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About Us

ASK ATM Services Pvt. Ltd. is authorized franchise provider for STATE ATM which is managed and run by EPS (Electronic Payment and Services Pvt. Ltd.)


Contact us

  • Registered Address EPS :
    Unit No 302-303, A Wing Supreme Business Park, Supreme City, Hiranandani Garden, Behind Lake Castle & Avalon, Powai,
    Mumbai – 400076
  • www.electronicpay.in
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  • Address ASK ATM :
    ASK ATM Services Pvt.Ltd., S1, Krishna Nagar, Friends Colony, Janpath Road, Near Kailas Tower, Lalkothi,
    Jaipur – 302015
  • 7426907608
  • 7073647895
  • info@askatm.in
  • www.electronicpay.in

Location

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